We take every piece of information you entrust to us seriously. This document clearly explains how your data is collected, used, and protected on the mahjong138 platform.
This privacy policy describes Mahjong138's data protection practices regarding information you provide while using our platform. Please read it carefully to understand your rights and choices.
Mahjong138 is committed to protecting the privacy of every member who uses our platform. We understand that your personal information is a trust that must not be taken lightly, and we ensure that all data collected is handled with full responsibility and transparency.
This privacy policy applies to all users of the Mahjong138 platform, including those who register an account, use the mobile app, or simply browse our website without registering. By using our platform, you acknowledge that you have read and agreed to this policy.
We comply with applicable data protection laws and continually strive to handle your information to the highest industry privacy standards. If you have any questions about how we manage your data, our team is available at any time.
Mahjong138 collects your information through two main methods — information you provide directly and information collected automatically when you use our platform.
Information you provide directly:
Information collected automatically:
| Data Categories | Example | Purpose |
|---|---|---|
| Personal Identification | Name, IC number, date of birth | KYC & Compliance |
| Contact Information | Email, phone | Communications |
| Financial Data | Bank account number | Transactions |
| Technical Data | IP, device, OS | Security |
| Game Data | History, preferences | Personalisation |
Mahjong138 uses the information collected for legitimate and clearly defined purposes. We do not process your data for unrelated purposes without your prior consent.
Mahjong138 does not sell, rent, or trade your personal information to any third party for marketing purposes. However, there are certain situations where your data may be shared:
All data sharing with third parties is governed by strict data protection agreements. We ensure that every party receiving your data handles it to an equivalent standard of protection.
We implement robust technical and organisational security measures to protect your personal data from unauthorised access, loss, or misuse.
While we take all reasonable precautions, no security system can be guaranteed 100% safe. We encourage you to use a strong password and enable 2FA for added protection.
Mahjong138 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the platform you are using.
Mahjong138 retains your personal data for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law.
After account closure, some data may be retained for a specified period to meet legal obligations and prevent fraud. This data will not be used for marketing purposes.
As a mahjong138 member, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:
To exercise any of the above rights, contact our support team. We will process your request within 30 business days.
The mahjong138 platform is intended exclusively for users aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
If you believe a minor has registered an account or provided us with personal information, please contact our support team immediately. We will take prompt action to delete the relevant data and close the account.
Mahjong138 reserves the right to update this privacy policy from time to time to reflect changes in data practices, legal requirements, or platform improvements. Any significant changes will be communicated to members via email or a notice on the platform.
The effective date of the latest version will be stated at the top of this page. We recommend reviewing this policy periodically to stay informed about how we protect your privacy.
If you have any questions, concerns, or wish to exercise your privacy rights, please contact us through the following channels:
We aim to respond to all privacy-related enquiries within 48 hours. For data deletion or access requests, please clearly state the purpose of your request to help us process it faster.
Everything we do is driven by one commitment — your data is safe, private, and fully in your control.
All data transmitted between your device and our servers is protected with 256-bit SSL encryption — the same standard used by leading financial institutions.
Your personal data has never been and will never be sold to any third party for marketing purposes. This is not merely a promise — it is enshrined in our policy.
Your identity verification documents are processed through a secure system accessible only by authorised personnel, with a complete audit trail.
Your data is retained only for as long as necessary. Once the processing purpose is fulfilled and there are no legal obligations, data will be securely deleted.
You can access, amend, or request deletion of your personal data at any time through our support team — no complicated questions asked.
Our security infrastructure is regularly assessed by independent security experts to ensure the best protection against the latest threats.
As a mahjong138 member, you have full control over your personal data. These rights are not just formalities — we actively make them easy to exercise.
Request a copy of all personal data we hold about you in a readily understandable format.
Easily and quickly correct any inaccurate or outdated information in your records.
Request deletion of your data when it is no longer needed, subject to legal obligations.
Receive your data in a structured format that can be transferred to another platform if needed.
Withdraw consent for data processing for marketing or non-essential purposes at any time.
Mahjong138 protects your data at all times. Register today and enjoy a safe, personalised, and enjoyable gaming experience.